Tuesday 4 August 2009

Home Sick

An article for YOU! Magazine, Dubai published in the August issue

Whether new in town or a seasoned expat, there are times when your otherwise peachy life in the Emirate, can suddenly seem stifling. Characterised by endless emails with old friends from back home, watching copious amounts of your national TV channel on satellite network and reminiscing about ‘the good old days’ and all those you left back home, homesickness is but a natural part of life as an expat. If you’re craving Mom’s home-baked pies, or your local neighbourhood restaurant’s authentic cuisine and you simply can’t afford to fork out another plane ticket, check out our guide to the tried-and-tested homesickness busting restaurants and cafes below. Almost as good as being back home, with the luxury of being but a cab ride away!

So you’re missing...A Genuine South African Braai
Try: The Grand Grill, Habtoor Grand Resort & Spa
Tel: 04 399 4221
If you can’t be bothered to fire up the braai at home, and fancy a bit of Bobotie, this meat lover’s paradise is the place to park your boots. It may be a little staid in comparison to your typical post-rugby rowdy do, but the succulently marinated meats will more than make up for the civilised atmosphere.

So you’re missing...Properly British Fish’n’chips
Try: The Fish & Chip Room, Jumeirah Beach Residence
Tel: 04 4270443
Battered Cod, Iron Bru and open till 4am? Where do we sign up! While several places in Dubai attempt the comfort food of ol’ blighty, The Fish & Chip Room get it pretty much spot on. Expect to pay a little more than your corner fish and chip shop from home, but also be prepared for Jumeirah Beach to whisk away and the sights, smells and sounds of Blackpool to come rushing back on first bite.

So you’re missing...Fresh and feisty ‘Chaat’ from Bombay Street Vendors
Try: Bombay Chowpatty, Karama Tel: 04
396 4937
Craving the spicy, tangy tasty bhel puri that the street vendor down your old home used to knock together using his bare hands? Look no further than Bombay Chowpatty. Complete with filling drinks, side dishes and tasty treats for a snack experience that even the puritan Bombaywalla in you would start dancing a jig to, make your way down to the no frills, no fuss Karama street-front kitchen.

So you’re missing...Your Mom’s German Apple Strudel
Try: Hofbrauhas, JW Marriot Hotel
Tel: 04 607 7977
A Bavarian Beer House that serves sauerkraut, Black Forest cake and waitresses in Lederhosen one would imagine Hofbrauhas to be a scripted parody of all things German, but ironically it is a vibrant meeting spot for German expats who miss a slice of home. We especially love the live music and friendly staff.

So you’re missing...Your Uncle’s Friendly All-day American Diner
Try: Johnny Rockets, Jumeirah
Tel: 04 368 2339
For a giant hot dog dripping with chilli, a milkshake you can drown yourself in, retro 50’s tracks from a real jukebox and neighbourhood-diner style decor, you’d be hard pressed to find a more authentic Americana experience this far from the good ol U S of A. It may not be an all-day diner and pancakes might be a distant dream, but for a diner experience complete with super-friendly staff, Johnny Rockets is the way forward!

So you’re missing... Chinese Food from the streets of Hong Kong
Try: Lan Kwai Fong, Oud Metha
Tel: 04 335 3680
While the location may be millions of literal and figurative miles away from the bustling area of Hong Kong known as Lan Kwai Fong, the namesake restaurant in Dubai is frequently visited by Chinese clientele who flock for the home-cooked feel of the food. Simple, great and with friendly service to boot, Lan Kwai Fong is a favourite with homesick expats and those in search of some taste bud enlightenment.

So you’re missing...Goading on your favourite cricket team at your neighbourhood Aussie watering hole
Try: Aussie Legends, Rydges Plaza Hotel
Tel: 04 398 2222
A good-natured, down-to-earth sports bar where the drinks are affordable and the regular patrons will grin at you, and occasionally strike up a conversation may seem like a myth in Dubai, but one such legendary bar exists in Satwa. Aussie Legends promises sport, drink and merriment, with a comforting feel-good factor that will have you reminiscing about home.


So you’re missing...some delicate French pastries and a truly satisfying Cappuccino from Paris
Try: French Bakery, Jumeirah
Tel: 04 343 6444
Mille Feuille pastry to die for and a cappuccino that definitely didn’t come out of a paper sachet, French Bakery in Jumeirah is the place to go for homesick French expats. The bakery has a cosy and inviting ambience and while the location doesn’t necessarily lend itself to typical Parisian cafe culture, one pastry is all it will take to help you imagine you’re back on Champs Elysees.

So you’re missing...a cheap, quick and tasty Falafel Sandwich from the man with a cart in Beirut
Try: Al Mallah, Satwa
Tel: 04 398 4723
For wholesome comfort food that is ready in under ten minutes and gives you the feeling of being back under the skies of beautiful Beirut, Al Mallah’s falafel sandwich is hard to beat. The ingredients used are always fresh and you can tell the difference. Simple to make and mess up, where other fast food places fail, Al Mallah does it best.

So you’re missing...Filipino Grub from Aunty May’s kitchen
Try: Bulwagan, Karama
Tel: 04 337 4029
For Dubai’s abundant Filipino population, Bulwagan in Karama is almost as authentic as their Aunt’s kitchen. If you’re missing some pancit canton, and want to leave with another whole new group of friends, Bulwagan is the place to go for tasty food served up in a sociable restaurant where everyone knows your name, and if they don’t, they find out by the time your gulaman sago- a gelatine and tapioca desert- is done.

Your Guide to Life in the UAE

An article written for YOU! Magazine acting as a short guide and cheat sheet to life in the United Arab Emirates

Stop press, its here! A list of rules, regulations and informal tips we recommend every new and old UAE resident must know. Packed with handy tips and advice to keep on hand, we recommend pasting this on your refrigerator!

1) All you need to know about the Salik Toll in Dubai

Salik utilizes the latest technology to achieve free flow operation with no toll booths, no toll collectors, and no impact to traffic flow, allowing vehicles to move freely through the tolling point at highway speeds. Each time you pass through a Salik tolling point, the toll of AED 4 will be deducted from your prepaid toll account using advanced Radio Frequency Identification (RFID) technology.

You can purchase your Salik Welcome Kit from selected branches of: Emarat petrol stations, EPPCO/ENOC stations, ADNOC stations, Dubai Islamic Bank, and Emirates Bank. You should receive an SMS as a reminder and you should top up your account through one of the various methods available like the web, participating banks or petrol stations to avoid a violation and fine of AED 50 per occurrence. In addition, a late payment penalty of AED 10 will be assessed every month until payment.

You can now top up using Salik recharge cards valued at AED 100 and AED 500 to top up your Salik balance in a convenient and easy to use way.

2) Your National Identity Card explained

Instead of having multiple identity cards like driving licences, work permits, employee cards, passports, e-cards, the UAE Federal Government created a single national identity card in April 2006, with in-built smart features including biometrics and advanced ID features that will eventually eliminate the need to carry multiple cards. At a later date, it can be used as a travel document within the GCC. Emirates Identity Authority (EIDA), a federal government organization, has already rolled out the first phase and second phase of the national identity card, as part of a comprehensive three year plan to provide National ID cards to three categories: UAE nationals, GCC citizens living in UAE and other UAE residents.

Registration is currently open for UAE nationals, GCC citizens working or residing in the UAE, expatriate government staff and professionals (anyone with a degree) in the private sector.

For registering your family, you must ensure that your child has his/her own passport. Domestic staff in your household are not included and separate dates will be announced for their registration later. You must be either a UAE national, a GCC citizen working or residing in the UAE, or a UAE resident and above 15 years of age. The card is valid for lifetime for nationals (with renewal every five years) and validity for other residents depends on the validity of the visa. However, the same card can be used, once the residence visa is renewed.

Steps

2. Before going for your appointment, fill up this online application formfrom EIDA website and take a printout, using only a laser printer. Or download the UAE EIDA Pre-registration Application download (3.5 mb zipped file) and fill it up offline. Another option is to visit any Emirates Post Office, purchase a special envelope for AED 40, fill up the form inside and submit to the post office. See media update
3. Visit the nearest EIDA service centre and pay the registration fee, while submitting your form.
4. Allow bio-metric and fingerprinting to be done and get your original documents scanned.
5. Congratulations. You will have your National ID card sent to you by Empost after 7-14 days.

Documents & fees: UAE Residents: Original passport. AED 100 per year of visa validity. Additional charges if purchasing form (AED 40) and for Empost delivery (AED 20) Lost or damaged card: AED 300

3) Important Numbers to keep on file

Police

999

Fire Department

997

Ambulance

999

Electricity

991

Water

991

7000 40000 (Ask Dubai from Dubai eGovernment)

181 (Directory Enquiry & Yellow Pages)
Etisalat's Yellow Pages in English & Arabic

800-4-888 (Al Ameen service from Dubai Police)
To report criminal activity or if someone is harassing you

8005111 (Amer Service, Dubai Naturalization and Residency Department Hotline)

For rent complaints against landlords including excessive rental charges

04-2020299 Dubai Consumer Protection (Himaya)
For consumer complaints to Dubai Economic Department

04-3939777 UAE Central Bank Control & Inspection
For customer complaints against banks

04-3139900 (Unified Labour Complaint)
For labour and work related complaints

04- 2162218 Dubai Weather Forecast (from Dubai Meteorological Office at Dubai Airport)

04- 224 5555 Dubai International Airport

04- 216 6666 Dubai Airport Flight Info

4) How to go about hiring help

A domestic worker’s visa can be obtained by the head of the family (called sponsor, and usually the male), whose salary is not less than AED 6000 a month or AED 5000 + accommodation. Bachelors are not eligible to sponsor hired help. You can only sponsor a domestic worker from the following countries: India, Sri Lanka, Philippines, Ethiopia, Bangladesh, and Indonesia.

Employment of domestic workers requires work contract
A new unified contract (called employment agreement for domestic workers and sponsors) to regulate the rights and duties of domestic workers was put in place from 1st April, 2007. The contract is valid for one year with options to renew and governs vacation, air tickets, medical care and procedures, in case of breach of contract

Illegal hiring of workers, without DNRD approval may result in fines of upto AED 70,000 as well as imprisonment for one month followed by deportation of employer.

5) Baby Boom

You must apply for a residency visa for a new-born baby within 120 days of his/her birth. If you fail to do this the child will not be allowed to leave the UAE and the legal guardian must pay an AED100 fine for each day over the 120 day period.

Documents Required: Application form; Original passport for the baby (if the baby was added to one of his parent’s passport, take that one) Original + a copy of the baby’s birth certificate (must be attested by the Ministry of Foreign Affairs - Dubai office. Tel: 04-2221144) 3 passport sized photos of the baby; Original + a copy of the attested marriage certificate; Passport copy of sponsor; Copy of job contract for the sponsor or a salary certificate.

Procedure: Go to a certified typing office and have them complete the form for you after paying the fees. Go to the residency section at Naturalisation and Residency Department (Toll free 800-5111), and hand in the documents. The passport with the residency visa will be sent to you through a courier service.